MEMBER’S AREA
Brand Overview
VOX is a relatively new online casino that has been gaining popularity rapidly among gamers worldwide. Established in 2019 by Dais Network N.V., VOX has quickly established itself as one of the leading gaming platforms, catering to diverse tastes and preferences. This online casino brand offers an immersive experience with its user-friendly interface, vast selection of games, vox-casino.ca generous bonuses, and robust security features.
Registration Process
Joining VOX is a straightforward process that requires minimal information. Users can register through either desktop or mobile devices by clicking the "Register" button on the homepage. Upon entering their email address, password, date of birth, and other basic details, users will be required to confirm their account via a verification link sent to their registered email.
To complete the registration process, new players must also provide identity documents for age and residency validation. VOX takes user identification seriously and follows standard security protocols by verifying each user’s information before approving access to gaming features.
Account Features
Once registered, users can manage their account through the "My Account" section of the website or mobile app. Key features include:
- Profile settings: Users can modify personal details such as email address, password, and notification preferences.
- Security options: Players have control over two-factor authentication and self-exclusion periods to regulate gaming behavior.
- Withdrawal history: A record of all cash-outs for tracking financial transactions.
Users also enjoy seamless banking capabilities through VOX’s robust payment gateway system. This allows easy deposits into accounts using various methods, including VISA, Mastercard, Skrill, Neteller, and several local deposit options.
Bonuses
VOX provides new players with a welcome package that includes up to $1,000 in free credits along with 100 free spins on Starburst slot game. This offer is divided into three equal parts: the first bonus of 100% up to $300 + 30 FS can be unlocked immediately after registration and depositing any sum.
Subsequent bonuses follow this structure: a second part of 50% up to $300, available after meeting specific requirements as indicated in terms & conditions, and finally, a third portion consisting of another bonus on $400 at 25%.
Apart from the new player offer, VOX offers regular reloads, cashbacks, tournaments, and exclusive bonuses for loyalty program members.
Payments and Withdrawals
VOX ensures smooth transactions with its payment gateway. Users can deposit between $10 to unlimited amounts via various options listed above in "Account Features." Funds become immediately available after clearing a three-day pending period as per standard casino policy on all newly created accounts.
Withdrawal requests are handled through the secure area of users’ account. It’s important for players to ensure that they have completed any ongoing requirements as outlined by VOX before submitting withdrawals, which can be in fiat or cryptocurrencies including Bitcoin and Litecoin.
The minimum withdrawal is set at $20, after passing a three-day verification period required for new account holders, but once verified no pending limit applies. Some users might experience delays if documents are missing from their files due to unforeseen reasons like account discrepancies between VOX’s records and actual documentation held by the customer; this however will be resolved in collaboration with our support staff.
Game Categories
VOX offers hundreds of diverse games across various categories:
- Video Slots : With over 500 game titles, users can choose from classic slots to more recent releases like Megaways.
- Table Games : VOX covers basic poker variants along with baccarat and roulette in single-zero European or American formats plus multiple blackjack variations.
- Live Casino : Exclusive table gaming sessions conducted via high-definition live video stream using leading service providers Evolution Gaming, Pragmatic Play Live & Authentic Gaming; each game provides real-life betting conditions to mirror their real-world counterparts but within a more interactive and immersive online format.
Software Providers
VOX boasts collaboration with top-tier developers ensuring authenticity of the entire gaming library:
- NetEnt: Known for their 3D graphics in popular slots, they are prominent here.
- Play’n GO: Offering exclusive content like Book of Dead slot as well.
- Microgaming: Supplying titles that range from poker and roulette to progressive jackpots; the progressive games provide record-breaking pool amounts such as Mega Moolah Jackpot.
- Betsoft Gaming & NextGen: Suppliers of high-quality 3D graphics along with original gaming concepts.
Their partnership includes multiple others like Quickspin, NYX Interactive etc. which are also listed under ‘Provider’ tab but these above mentioned have formed core part of its library providing rich variety in user experience.
Mobile Version
The mobile version of VOX is an excellent representation of the full site’s features and gaming selection. Both iOS & Android powered devices can be used for easy access to games as well as account management functionalities from anywhere with internet connection, ensuring seamless transition between desktop and portable devices.
VOX utilizes responsive web design techniques so that user interface stays consistent while allowing users greater freedom in accessing their favorite content whenever or wherever needed.
Security
The Dais Network NV licensed VOX implements rigorous security measures, which are audited periodically. Here’s what they’ve put into practice:
- SSL/TLS Encryption
- Regular Audits By External Bodies (e.g., KPMG)
- Data protection policies abiding to GDPR standards.
Player data is stored securely within the company premises following adequate safety protocols as per regulatory requirements.
Customer Support
VOX offers numerous communication options for users facing any difficulty:
- Email Support: direct assistance provided via email through support team’s official contact
- Phone & Mobile SMS Number Assistance (for customers preferring voice calls)
- Live Chat with multilingual staff available during operational hours which ensures prompt response times.